"Y Axis Won't Home" Troubleshooting

"Y Axis Won't Home"
Troubleshooting

Please answer the following questions to the best of your ability. Doing so and submitting this form will greatly improve our ability to help, if that becomes necessary.
What is the behavior of your machine when only the Y axis is homed?
The Y axis doesn't move at all.
The Y axis moves to negative limit (up) then "grinds" until error.
The Y Axis moves to positive limit (down) then "grinds" until error.
This question is required

Submit


Please leave your contact info below:
(If you chose not to be contacted by our service team this information will only be used for reference if you decide to reach out down the road)
First Name:
This question is required
Last Name:
This question is required
Company/Organization:
Email Address:
Please enter a valid email
Phone Number:
Pocket NC Serial Number:
This question is required
Anything else we should know?